Frequently asked question

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Yes! We can supply wines and spirits for your event, whether it is a birthday, a wedding or just a friends gathering. Email us to arrange a wine tasting!

Nothing is impossible! We can have a look into that and give you the best quote possible. Just contact us via email to discuss the details.

Yes! We can stock fine wines, rare and limited vintages that are hard to find. Such arrangements usually are held privately. For more information on the fine wine portfolio email us at info@vpmerchants.com.

We deliver to any address within the Republic of Ireland. There is a EUR 7 flat fee regardless of the address. Orders over EUR 100 will be shipped free of charge. Delivery times may vary. Keep in mind, proof of age may be required upon delivery.

Yes, if an item is out of stock, you can click the "Notify Me When Available" button on the product page. You will then receive an email notification when the product becomes available again.

Delivery times depend on your location. Generally, domestic orders arrive within 2-5 business days, after the dispatch. Please be advised, that during busy times and holidays the delivery time may be longer.

Your order will arrive  wrapped safely in reused packaging, this way we can attempt to reduce waste, as well as afford lower shipping rates. 

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and a link to track your order. If there is no tracking number provided, that means a private courier will be delivering your order today or tomorrow.

Currently, we do not offer telephone ordering. However, our website is user-friendly and secure, allowing you to place your order easily and safely online.

The minimum order ideally would be 6 bottles of wines and/or spirits. You can order a mix of different wines and liqueurs. An entire box of the same wine/liqueur is exempt from minimum order requirement. Some products sold per item are also exempt, it depends on the product's nature.